Regulars can do it themselves

Monthly memberships

A membership covers bookings automatically, so the member pays nothing at the checkout. Both of you can see the renewal date.

• A membership can also be granted by hand, when it is sold face to face or paid by bank transfer.

Punch cards

Remaining visits and the expiry date are on the customer's own account. A cancellation puts the visit back on the card automatically.

Loyalty points

Points build up from bookings and spend like money at the checkout. The balance moves only with an entry in the points ledger, so it always matches the history the customer sees.

Customer account and QR check-in

One account, holding the customer's next booking, their cards and their membership. The account's QR code is their pass at the door, and staff read it with a phone.

• The next booking always first, with its time and place.
• Cancelling and moving a booking take no contact with you.
• Booking still works without an account.

Customer data download and deletion

Customers download their data or delete their account themselves, from their own page, so you never have to process a request. After a deletion the bookings stay on as anonymous rows, so your accounts and occupancy figures stay intact.